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HBO/WO

MBO

22 september 2026

Guest Journey Profiel niveau 3 - modulaire leermaterialen voor Hospitality

Verdieping op Guest Journey Basis. Module 1 (Commercial Guest Journey) gaat over klantfeedback, klachten en verbetervoorstellen. Module 2 (Experience Design) laat de student een belevingsactiviteit ontwerpen, organiseren en uitvoeren. Het onderwijs is ontworpen rond leeruitkomsten. Elke module heeft één leeruitkomst met succescriteria; de student werkt aan eigen bewijsstukken en bouwt zo een portfolio op. Modules zijn formatief (behaald of nog niet behaald); de summatieve afsluiting volgt op het niveau van het opleidingsonderdeel. Samenwerkend leren in wisselende samenstelling zit ingebouwd, met feedback volgens twee tops en één tip. Het pakket bevat per module een moduleboek (Word) en een lessenpresentatie (PowerPoint), aangevuld met een planning en een docentenhandleiding. Belangrijk: dit zijn sjablonen om te verrijken. De structuur, de KD-koppeling en de bewijsstukken liggen vast (strak op WAT). Volgorde, tempo, eigen praktijkvoorbeelden en accenten vult de docent zelf in (ruim op HOE). Op enkele plekken verwijst het materiaal naar de digitale leeromgeving en de periodenummering van Zadkine; pas die aan naar je eigen context. Onderdeel van de open set 'Modulair Hospitality-onderwijs KD 2025' van Zadkine Hospitality College. Bekijk de opleidingsroutes voor niveau 2, 3 en 4 om te zien waar dit onderdeel in de opleiding valt.

Document

Robbert Nijenhuis

8 april 2026

ACA-bot

ACA-bot is an engaging chatbot designed for Automated Conversational Assessment (ACA). Drawing inspiration from traditional oral exams, this text-based conversational agent transforms assessment into a dynamic learning experience. It supports both formative and summative evaluation by offering students personalised feedback and guidance at every step of their learning journey. The first ACA-bot prototype focuses on assessing students’ understanding of basic statistical concepts, but its flexible design allows for easy adaptation to a wide range of subjects and learning contexts. Through interactive dialogue, students can practise explaining ideas clearly under exam-like conditions, apply their knowledge to new and challenging questions, and refine their reasoning as they respond to follow-up prompts. They gain valuable insights into their own understanding, identify areas for improvement, and gradually build confidence for both oral and written assessments. For educators, ACA-bot offers a powerful way to scale oral examinations and enhance formative assessment without increasing workload. It automates parts of the assessment process, provides structured and actionable insights into student performance, and opens the door to more personal, interactive feedback at scale. By combining the strengths of conversational AI and educational assessment, ACA-bot turns evaluation into a collaborative, insightful process. It empowers students to think aloud, reason more effectively, and grow, while giving educators a smarter, more innovative way to understand and support learning. ACA-bot is een slimme en inspirerende chatbot die onderwijs en Artificial Intelligence samenbrengt. Geïnspireerd door het klassieke mondelinge examen tilt deze tekstgebaseerde gespreksagent Automated Conversational Assessment naar een nieuw niveau. Studenten krijgen via natuurlijke gesprekken directe, persoonlijke feedback en begeleiding, waardoor leren en toetsen samenvloeien in één boeiende ervaring. Het prototype van ACA-bot is ontwikkeld om kennis over statistiek te beoordelen, maar dankzij het flexibele ontwerp kan het systeem eenvoudig worden aangepast aan andere vakgebieden en toepassingen. Tijdens interactieve dialogen leren studenten helder uitleg geven, hun kennis toepassen op nieuwe vragen en hun redenering aanscherpen. Ze ontdekken waar hun begrip nog verdiept kan worden en groeien zichtbaar in zelfvertrouwen — waardevolle voorbereiding op zowel mondelinge als schriftelijke examens. Ook voor docenten biedt ACA-bot een slimme oplossing. Het maakt mondelinge toetsing schaalbaar, ondersteunt formatieve beoordeling via gesprek, en vermindert de werkdruk door delen van het beoordelingsproces te automatiseren. Bovendien geeft het gestructureerde inzichten in de voortgang en denkwijze van studenten, waardoor elke dialoog bijdraagt aan beter onderwijs. ACA-bot laat zien hoe Automated Conversational Assessment het leren persoonlijker, interactiever en effectiever maakt. Studenten denken hardop, verkennen hun eigen begrip, en verbeteren met vertrouwen — terwijl docenten op een innovatieve, datagedreven manier inzicht krijgen in hoe kennis werkelijk wordt begrepen.

App

Aki Härmä, Julie Bauer

1 oktober 2025

Sustainable EU Economy: an interactive Textbook for Business Students

Dear Reader, Welcome to Sustainable EU Economy. This book is more than a textbook—it is an invitation to explore how the European Union shapes business, society, and sustainability in today’s interconnected world. My hope is that it will inspire you to think critically, engage actively, and see how Europe’s vision for a climate‑neutral and inclusive future connects directly to your own journey as a student and professional. This book was created to guide you through one of the most dynamic and influential regions in the world—the European Union. With its single market of over 450 million consumers and policies that shape global standards, the EU is not only a trading bloc but also a laboratory for resilience, sustainability, and innovation. This book will help you see the EU not just as an institution, but as a living system that directly impacts business, society, and the environment. You will explore how Europe is responding to challenges such as climate change, digital transformation, and shifting geopolitics, and how these responses create opportunities for businesses and professionals like you. This textbook is not a static resource but an interactive digital reference, designed to evolve alongside the changing study of European integration and sustainability. By combining case studies, discussion prompts, and applied exercises with live seminar content and guest lectures, it adapts to new research, policy debates, and global challenges. In this way, you may explore the EU not only as a historical and political project, but also as a dynamic economic system that continually reshapes business strategy, trade, and innovation. About the Jean Monnet Chair in Sustainable EU Economy: Awarded by the European Commission to Dr. Beata Kviatek and hosted by Hanze University of Applied Sciences, the Jean Monnet Chair in Sustainable EU Economy represents the first such Chair at a Dutch university of applied sciences. Co‑financed by the Erasmus+ Programme and Hanze University, the Chair advances knowledge of the EU’s transition toward a climate‑neutral, resource‑efficient, and socially inclusive economy. It promotes excellence in teaching and research, integrates sustainability priorities into business education, and fosters dialogue among academia, policymakers, businesses, and society. By producing impactful studies on green finance, energy transition, and corporate responsibility, and by linking local initiatives with EU goals, the Chair provides a vibrant platform for debate and engagement on Europe’s sustainable future.

Open (Access) Tekst Boek

Beata Kviatek

1 oktober 2025

An analysis of the current developments and scenarios for the transition to a fossil-free energy society this century

This century, greenhouse gas emissions such as carbon dioxide, methane, and nitrogen oxides must be significantly reduced. Greenhouse gases absorb and emit infrared radiation that contributes to global warming, which can lead to irreversible negative consequences for humans and the environment. Greenhouse gases are caused by the burning of fossil fuels such as crude oil, coal, and natural gas, but livestock farming and agriculture are also to blame. In addition, deforestation contributes to more greenhouse gases. Of the natural greenhouse gases, water vapor is the main cause of the greenhouse effect, accounting for 90%. The remaining 10% is caused from high to low by carbon dioxide, methane, nitrogen oxides, chlorofluorocarbons, and ozone. In addition, there are industrial greenhouse gases such as fluorinated hydrocarbons, sulphur hexafluoride, and nitrogen trifluoride that contribute to the greenhouse effect too. Greenhouse gases are a major cause of climate change, with far-reaching consequences for the welfare of humans and animals. In some regions, extreme weather events like rainfall are more common, while others are associated with more extreme heat waves and droughts. Sea level rise caused by melting ice and an increase in forest fires are undesirable effects of climate change. Countries in low-lying areas fear that sea level rise will force their populations to move to the higher-lying areas. Climate change is affecting the entire world. An estimated 30-40% o f the carbon dioxide released by the combustion of fossil fuels dissolves into the surface water, resulting in an increased concentration of hydrogen ions. This causes the seawater to become more acidic, resulting in a decreasing of carbonate ions. Carbonate ions are an important building block for forming and maintaining calcium carbonate structures of organisms such as oysters, mussels, sea urchins, shallow water corals, deep sea corals, and calcareous plankton.

Open (Access) Tekst Boek

Folkert Koopman

1 juni 2025

Week 6: Storytelling

Around an engaging video, a lesson has been built with specific learning objectives, activities, and supporting materials for students. They learn how to harness the power of storytelling to enhance their case presentations. The instructors explain why storytelling is an essential skill for structuring and communicating insights effectively. They introduce the “Red Line” method for creating a logical flow from problem to solution and share tips for creating visually compelling presentations. Key advice includes using simple, branded slides, focusing on visuals over text, and maintaining a clear structure. This lesson will guide students in using storytelling to create presentations that are not only informative but also engaging and memorable.

Document

Hans van Oudheusden, Britta Stoelinga

30 april 2025

PFAS – Persistent Micropollutants in the Water Cycle

This report presents the final course material that was developed for the online learning module on persistent micropollutants – PFAS. The document can be used as a stand-alone manual to fully individually follow the entire course, from week to week. It includes the links to the video materials that were developed for the course within the project, fully integrated within the reading material. The course forms a bridge between scientists and professionals working in the water cycle. So far, the information on PFAS has been available in a scattered manner, making it difficult for non-experts to get a complete introductory overview. This course was designed to compile information on PFAS through the water cycle, from production to use and final treatment. The course is built up in an intuitive way: it starts with a general introduction on the origin, chemistry and nomenclature of PFAS; national standards and reported concentrations in the urban water cycle are presented; analytics are explained; the course concludes with technologies for separation and final destruction of PFAS. Each chapter (or week) contains written textbook material, videos and additional reading material. Development of the course has been a co-production between PROMISCES and TU Delft, as TU Delft has an extensive educational support system including a professional recording studio and an expert learning assessment system for engineering education. All materials including videos are freely available for the general public. If the learner wants the full experience of having virtual classmates, get access to all exercises and receive a certificate and credit points after successful completion of the course, one can register at online-learning.tudelft.nl. The course was developed by two environmental engineers with a professional educational background (Mariska Ronteltap and Kim Lompe). The educational videos include knowledge clips (recorded lectures in a studio), videos in laboratories, interviews with PROMISCES project partners and videos on location. To be able to follow the course a basic understanding of chemistry is required; other than that, the course is fully understandable for non-experts. Collaboration between TU Delft, Delfland Water Authority, and the EU Project PROMISCES.

Document

Kim Maren Lompe, Mariska Ronteltap

15 oktober 2024

The Delft Method for System Dynamics - Modelling Exercises

These modelling exercises are part of the TU Delft Open textbook "The Delft Method for System Dynamics". The Delft Method for System Dynamics (SD) is a proven method of learning basic System Dynamics. The method focusses on learning by doing: first you try to make an exercise, and if you do not understand something or do not know something, then you can look it up in the theory part of the book. The book contains theory exercises on topics like causal loop diagramming, delays, and how to motivate why SD is appropriate. The book also contains modelling exercises that show students how to build low to medium complexity models, and how to use these quantitative models for scenario or policy analysis. The theory chapters cover all phases of the modelling cycle: problem articulation, conceptualisation, formulation, evaluation (including validation and scenario analysis), and policy analysis. This book is intended for students and educators in large or small System Dynamics courses, and for motivated students that want to learn SD in their own pace.

Document

Willem Auping, Floortje d’Hont, Merla Kubli, Patrick Steinmann, Jill Slinger, Floris van der Heijde, Erik Pruyt, Els van Daalen, Wil Thissen

27 februari 2024

Pressure Cooker Interdisciplinary Research Process (IRP)

What – This pressure cooker is an introduction to the Interdisciplinary Research Process (IRP) by Repko & Szostak (2021). This pressure cooker can be used to quickly familiarize a group of people with interdisciplinary research and have them experience the integration process themselves. For whom – The format can be used (and adjusted) for a team of teachers that are not yet familiar with the IRP, as well as a group of students (all levels; any group size) . Why – Guided training in integration of disciplinary insights. How long – Approximately 3 hours.

Presentatie

Programma Interdisciplinair Onderwijs

16 november 2023

A Diary of Someone in Practice

A diary of someone in practice who applies ICF in very small steps in the existing patient file and gets experience of the reaction to this. Hospital in Belgium where Claudia is working as a physiotherapist. It is a ward with a lot of changes in the past year. We will start with our fifth head nurse. The nursing staff is a team and the paramedical team. We are separated because we have a different head. The collaboration between the paramedical team (speech therapist, physiotherapist, occupational therapist) is very good. The changes in the nursing staff were big in the last year but now things all fall into place.

Document

Ingrid Aerts, Claudia de Weerdt

1 november 2023

INPRO Student-Run Interprofessional Learning Ward (SR-IPLW)

In 2019, an SR-IPLW was started in the rehabilitation centre “Revalidatie Friesland” (RF) in The Netherlands. This was a collaboration between RF and Hanze University of Applied Sciences (HUAS). The starting point of the SR-IPLW was that students are 'in the lead' and to create an innovative climate in which we continuously work on improvements for patients, students, lecturers, and health care professionals through interprofessional collaboration. We work based on practice-based evidence. This document describes the current situation at the SR-IPLW. In the future, we hope to further optimize the SR-IPLW based on the described principles.

Document

J.J.S. Hurkmans, Katrien Colman, Line Atsma, E. van Lingen, P. Tammeling