June 1, 2025
Week 2: Analysing a Case
Around an inspiring video, a lesson has been built with specific learning objectives, activities, and supporting materials for students. Essential case-solving techniques to help students tackle complex real-world problems, are being introduced and trained. The instructors explain that effective analysis goes beyond listing facts—it’s about uncovering insights that address the “so what” question. Key methods covered include critical thinking, analytical frameworks (like VRIO, Porter’s 5 Forces, and GAP analysis), and the 5 WHY technique for identifying root causes. Using a concrete case example, they show how a deeper issue—ineffective communication—was the true cause of low user engagement. By the end of this lesson, students understand how to structure their analysis, avoid common mistakes, and use insights to drive solution development.