September 12, 2021
Business Process Simulation: Lecture 2: Conceptual model main elements
Simulation is one of the most widely used operations research and management science techniques. Simulation is a decision technique that is knowledge-intensive, data-intensive, model-intensive and software tool intensive. Simulation is a good tool in situations where analytical mathematical techniques such as queueing theory are not precise enough. In this collection, we will focus on how to use simulation to analyse, evaluate and improve the performance of business processes. In this resource we focus on the third steps of the DES simulation methodology. The resource consists of the following 6 short clips: conceptual model: main elements Simple queing system: transition specifications How does simulation work? Petrol station example and manual simulation Additional examples These resources are a part of the course: Business Process Simulation (TU/E)